Tula Xiu

Do not use this company!

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Buyer Beware: Career Excuse is a scam! They will take your money and not even respond to you. They promise all these services and deliver on none of them. It's like throwing your money away.
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1 comment
Guest

I am so baffled why you people don't do two things.

1) Dispute the charges for failure to deliver goods or services and get charge reversed.

2) SUE THESE PEOPLE IN SMALL CLAIMS COURT!That will be massive expense for them or you win a judgement that can really become a huge liability and headache for the shamsters!

Anonymous

Same experience as the others, Here's the scoop:

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I tried to request my free references. I was promised a fast response time of 24 hours. After many phone calls, texts, and emails, one week later I still have no contact. For those wondering about careerexcuse.com, here's the deal: it's not an actual company, in the sense that companies need more than one person to operate. And "career excuse" is actually just Jennifer Hatton. All sales calls, member inquiries, customer complaints and member issues go directly to--you guessed it--J Hatton. I'm sorry if miss hatton is over-worked, but then maybe she should consider hiring some help. Or maybe she could spend a little less time on here, responding to pissed off customers, and a little more time *not* ignoring us when we try to use her alleged service. If her service was this bad *before* she had my money, I can only think of how bad it would be after. At least all she stole from me was my time. Like another reviewer mentioned, there are other reference services out there, probably ones that will actually provide the service they claim. Please, save yourself the time, money, and headache of dealing with Jennif--I mean, careerexcuse.com. It won't help you.
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Cons:
  • How they totally ignore you
Reason of review:
Poor customer service

Preferred solution: Hire actual employees

1 comment
Guest

Hi:

have you tried to submit a support ticket? I used their service and they were quite responsive.

Narissa Nnm
map-marker Pittsfield, Massachusetts

Stole $300 with no services provided

The first time I called her, she spoke to me for about an hour. I had purchased all the services with resume rewrite, reference provider, reference check everything for $300. After giving money, she just disappeared. After daily texting her, she finally sent me her fake company list and asked me to select companies that I liked. I did select quite a few and send her back. Since then, she has done nothing with my resume write/rewrite, providing references or reference check. She always promises to do it but never does anything on time. Jennifer Stole my money. I had already found a job and don't need her services. Ask to refund my money back.

Whitecollar plan :-$195.

reference check:- $55.

and few other services that I don't remember.

One Advice:- STAY AWAY FROM CAREER EXCUSE.

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Loss:
$300
Cons:
  • Stole my money
  • Service
Reason of review:
Did not provide any service as promised

Preferred solution: Full refund

6 comments
Guest

I am so baffled why you people don't do two things.

1) Dospute the charges for failure to deliver goods or services and get charge reversed.

2 SUE THESE PEOPLE IN SMALL CLAIMS COURT! That will be massive expense for them or you win a judgement that can really become a huge liability and headache for the shamsters!

Guest

Again I think a small claim court suit would render a promising judgement against this company. It costs a small amount but they must show up because you were violated while in your state ie the loss occurred in your home state.

Jennifer would have to fly there or hire a lawyer. If a no show you win a judgement and could slap a lien on them or report them.

Who knows what they are doing with you identity. If you really want to get serious a federal lawsuit would be more severe

Guest

Sadly, this is very common with Career Excuse. They will over-promise and under-deliver.

I'm dropping them too. They are essentially thieves preying on people who are in need.

Guest

HA!! what a joke.

It's been two weeks of submitting tickets, calling and sending emails. NO ONE has responded.

Tula Xiu

I had the same experience. Literally- they took my money and did nothing.

No response.

Nothing. I requested a refund and hope they actually give it to me.

Guest

Hello:

You can submit the tickets on their website. Someone will contact you regarding your request. I got mine pretty promptly.

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Anonymous

Rock solid Job references and excellence customer service.

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I have been using career excuse now for more that two years. As advertised they do in fact provide excellent professional grade references. I have had the privilege to used career excuse to successfully obtain extremely gainful employment. $15.00 an hour and better; I have been happy to pay for there useful one of a kind services. If it wasn't for them I would be homeless and out on the street. Bs 10 year work history applications and very *** character references just make it hard to get a job. Even a McDonald would turn you away; but career excuse gave me the opportunity to come out on top and really make progress toward my success goals.In an uncertain job market its a great feeling to know that your success is guaranteed; due to career excuse and there rock solid references. Thank you to all who work at career excuse for your help and support.May you have much success!
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Pros:
  • Live support and friendly customer service
Reason of review:
Good customer service
Anonymous

Is not worth it. They are legit, but they will screw u!

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If u have a problem and want to communicate with them, ( I am speaking from my experience) they will not answer email or phone call. Just pretend you are new and want to learn of their service and text message them with a brand new phone number { download side line app to disguise your number}.

They will be nice with and quick with u like I did. Careerexcuse is not the only service. There are others like Paladin deception, fakerefenceshop.

I reccomend to state a company that went out of business and explain they can not reference because of that, after that it will be up to fate. if they like u they will let it pass

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Reason of review:
Poor customer service
2 comments
Guest

This is Jennifer Hatton, I am sure we have spoke before. Although I do not know who you are.

I will tell you. I am NOT a fake a scam or a liar. What am I? Partner of a small company who suggests that this service is sed a certain way.

We can not guarantee you get hired. The interview is up to you! We NEVER avoid anyone.

If you would like to contact me I would be happy to help you with whatever your problem is. Call me directly 614-674-****.

Guest
reply icon Replying to comment of Guest-1185248

I have contacted that SAME number MULTIPLE TIMES and you won't respond to me after promising to help.me. You are a joke. Stop stealing people's money and get a legitimate job!!!!!

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Anonymous
map-marker Newark, New Jersey

Bad service.

After seeing this service advertised , I was skeptical , but called and spoke with Jennifer Hatton, who explained how the service works. She explained that she takes a personal interest in a clients success. I was still had questions, so she said she would send more information. She made a point of saying to contact her if I don't receive it by a certain time. That time came and did not get anything. Two days later , still nothing. Left another message, and voice mail, and never got courtesy of a response. A company like this that can't provide information to a potential customer is not worth your time.
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Reason of review:
Poor customer service
Anonymous
map-marker Dubai, Dubai

Career Excuse Customer Care Review from Dubai, Dubai

I am having the same experience with Career excuse , Jennifer Hatton appeared very proffessioal and her constant follow up including numerous sms assured me they were legit but they only continued upto the day I transferred 360$ after which I have been acknowledged twice then completely ignored

Jennifer reply ignores the fact that if they are really not a scam . They should provide their clients with responses and deliver their services instead of disappearing into thin air.

I am giving it a few more days then will release invoices and correspondences to make sure that I could save some one else from going through the same shameless experience by this company taking advantage of the vulnerable .

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Reason of review:
Poor customer service
Anonymous
map-marker Highland Grove, Ontario

Careerexcuse Customer Care Review

I've recently inquired about a purchase I made earlier today, I was told that I would be contacted today about more information. I was never contacted and my phone calls and emails have been totally ignored. Thanks
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Reason of review:
Poor customer service
Anonymous
map-marker Los Angeles, California

I got a job thanks to Career Excuse

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I was a stay at home mother for a few years before looking for a job. I looked for a job for almost a year, during this time I had been invited to only 2 interviews.

I registered in Career Excuse a few months ago.

Two weeks after my registration I found the job I wanted.

Thanks to Career Excuse, I passed the background check and very happy from my work. I am working now and not just a stay at home mother with a lot of wasted skills. Thank you career excuse.

Thank you career excuse. Thank you career excuse.

Thank you career excuse. Thank you career excuse.

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Reason of review:
Good customer service
Anonymous
map-marker Newbury, England

Careerexcuse Customer Care Review

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Seem helpful initially, however once they have taken your money they stop responding altogether. Don't use them, you can do the same job yourself but better.
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Reason of review:
Poor customer service
Kiani Yns
map-marker Columbus, Ohio

Response to reviews from CareerExcuse.com Admin

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To Anonymous, I do not know who you are but thank you very much. I am very happy we were able to help you land the job you deserved.

To the above review. First, we do not sell lies, we frankly help you cover up your lies , for the main reason to gain employment. I am sure you were probably told that we suggest to use our own companies, and if the company you were trying to use was an actual company, well then... That's a very grey line. Did you check your spam folders? Did you text me? I have many members and we never ignore anyone. I do not know your name nor your situation. I can tell you that I will be happy to provide you the services you are needing at NO COST. We are NOT a scam, and as the below past member stated it is very disheartening to hear people say this. As senior partner of Careerexcuse.com I have spent hours upon hours doing research on what the newest trends are for interviewing , resumes and anything else that will benefit my members and my company. This business would not still be around after 6 + years if all we did was scam people.

Business is business, and no business is perfect especially when it comes to trying to perfect someone else's lie. It is a proven fact that over 78% of people falsify their resume in one way or another. We are only here to help them do it in a way that will not be found out and to help them highlight their skills and abilities.

Almost every member I have worked with has been as honest hard working individual who has been wronged by their past employer or simply been a victim of life's unfair challenges. Without our services there is no way they would have been able to land the job they have now.

Well, I truly am sorry if anyone reading this has had a bad experience with Careerexcuse.com but for every 1 person who has there are hundreds who have had a great experience and led them to the career they deserved.

I will be happy to make right anyone who has had a bad experience to show you we are real, we are NOT scams and our services Do work.

Keep in mind anyone who is looking for information on Careerexcuse.com. Pay attention to where you are looking, for instance, pissed of consumer is going to show you pissed off people. Most of the time, we actually have just as many positive reviews as bad. Also, we have been in business for almost 7 years and how many reviews do we have in that time? Not many. adds up to be less than 5 a year. Take a look at this also, the company that had the most bad reviews a few weeks ago was Pizza Hut! So, if you saw someone post a bad review about pizza hut would you never eat their pizza again?

Consider the source where its coming from. We have been on ABC 20/20 , The Business Insider and more. We ae the real deal and we will help you if you land the job you deserve.

Thank you,

Jennifer Hatton

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Reason of review:
Helping disadvantaged job applicants gain employment since July 2009
2 comments
Guest

Why don't you reply to my phone calls and emails?

Guest
reply icon Replying to comment of Guest-1232066

Same problem I know right!

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Alyscia Fgd

They took my money and I never heard from them again

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Updated by user Mar 12, 2016

On February 7th, I thought the problem had been worked out with Jennifer from Career Excuse, and so I updated the complaint with a positive remark. Well, I was tricked again by this company.

After I posted my original bad review here and contacted PayPal to get a full refund, Jennifer emailed me with such an apologetic message and promising to do better and to fix the problem.

The message sounded so sincere!

I believed her and then closed the dispute with PayPal. Of course, once you close a dispute you can never reopen it to get your money back. Lesson learned.

When Jennifer sends you that apologetic email to try and convince you not to get a refund with PayPal, DO NOT believe it.

So far (and it's over a month later), she has only given me info on one reference. The other two have never been set up as she promised she would do her apologetic email.

So please do not waste your money on this crooked company.

Updated by user Feb 07, 2016

I need to update my review. Jennifer contacted me with a very sincere email apologizing for my troubles. She quickly made everything right.

Original review Feb 06, 2016
I read all of the reviews before I decided to purchase their service. Many of them were negative reviews, but Jennifer's replies and excuses (no pun intended) seemed legitimate. I decided to go ahead with the service and bought the $395 package. Once I paid and a few days went by, I never heard from her again. I repeatedly emailed Jennifer and put in a help ticket on the site. She has never responded. She seems to have dropped off the face of the Earth. Please read the reviews and believe them. I didn't and I regret that decision now.
View full review
Loss:
$395
Cons:
  • How they totally ignore you
  • Them stealing my money
  • Stole my money
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

So what happened? Please inform me ...

Guest

This is Jennifer from Careerexcuse.com. I am not sure who you are but I sincerely appreciate your update.

As I do not want anyone to not use our service due to a bad review. I care for each of my members and will go out of my way when needed. Our members come to us and put their trust in us, in me! That's not something to be made light of.

I feel very honored to be in a position to help the ones who need it.

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Anonymous
map-marker New York, New York

Career Excuse Job Search Review

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I have worked with Career Excuse 2 years ego when I've decided to switch my jobs. At the time I was working in a Financial Service Industry for a CEO that was demanding to say the least. Our office atmosphere was hard to bare and the Executive Team were a bunch of snobby, difficult people. I couldn't trust them with a good reference and also didn't want to advise them that I am looking for another job as they would probably replace me in few weeks and send me on the unemployment line, from which point it would be even more difficult to find a good job.

Career Excuse professionals were the only liable answer I could find. They set me up with a company that almost perfectly matched my current employment and skill set. The service itself was not expensive and it allowed me to stay under my current employer's radar. They provided necessary references and recommendation letters when requested and I was able to find a job in another firm, which turned out to be a very good switch for me.

When I received an offer and was going to start in 30 days, I gave my current employer a 2 weeks notice as advised in our company's policy. My employer at the time fired me on the spot. I was able to receive a monthly severance package and weekly unemployment benefits for 4 weeks and enjoyed a month long vacation before returning refreshed and ready to my new posting.

Thank you Career Excuse!!

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Pros:
  • Availability
  • Customer service
  • Service
Reason of review:
Good customer service
2 comments
Guest

I know nothing about this company except they, more than any other company I have seen posted about on at this site, consistently have all these "positive" reviews submitted. Things that make you say hmmmm....

Guest
reply icon Replying to comment of Guest-1150551

Hello Mr. Anonymous,

I'm glad you have noticed this.

As you know the site is Pissed off consumer. However, none of our reviews are from pissed off consumers. We strive VERY hard to please every member, as you can see its now 1 am and I am still working. We are a small company who hold the trust of many on our shoulders and understand this.

So of course, we are going to go out of our way to see they are taken care of.

Sincerely,

Jennifer Hatton

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Kiani Yns
map-marker Detroit, Michigan

CareerExcuse - Career Excuse Employment Service Review from Detroit, Michigan

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Hello, it has come to my attention that many people are reading the reviews posted on this site to help in thier decision to proceed with our services or not proceed. Let me first bring to attention the site is called "Pissed of Consumer" so of coarse your going to see people that are pissed off. As everyone is quick to tell the world careerexcuse.com made a mistake. However, no one wants to post "Hey! Careerexcuse.com got me hired." Considering we have been in business for over 6 years it will be 7 in July. So we must be doing something right. We are not miracle workers. Keep in mind we are helping you per request to cover up or create employment references and resumes. That's exactly what we do. We are not a scam, if we were 7 years is a long time to run a business that does nothing but scam people. For any 1 upset member there are 100 happy members. I would hope that you are not swayed away at the expense of others. We provide what we advertise and we work very hard to do so. We're not a large company but all members are treated with the highest level of respect. So please, if you need our services, there is no other company that can do what we can. As long as you use our services as suggested the success rate is extremely high. Thank you all and I wish everyone the best of luck in there career.
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Reason of review:
Good customer service
7 comments
Guest

I read for fun. Sometimes I blog , but to use these reviews for my personal expectations well I don't know...I have come to find out that no one can please the whole world.

And sometimes on a job people have their bad days. and some well they fall short.

We are a complexed kind of people. Their are times in ourselves when we are having that bad day, We do intend to complain about the other one

Guest

Career Excuse performs a valuable service during this time of economic depression and government interference with our freedom to obtain employment by sponsoring racial 'minorities' over white people. Career excuse makes getting a job possible.

As for the other negative reviews on this site concerning them, there is some truth. It is a mixed bag.

Guest

My only concern is your lack of education with your writing skills. If you're in charge of resumes, impeccable writing skills are necessary.

Guest
reply icon Replying to comment of Guest-1176441

They don't provide resumes. I just looked them up.

They provide fake professional references for jobseekers needing to fill gaps in employment.

Guest
reply icon Replying to comment of Guest-1176658

Then you did not look very hard did you ?

We provide Resumes, and References.

Guest
reply icon Replying to comment of Guest-1185253

Any rebuttals to poor reviews have been written by barely literate people.

Barbra D Aax
reply icon Replying to comment of Guest-1176658

Actually, they have a service under "Services" listed as Resumes that explains how the resume service works... SO I'm guessing they provide a resume.

I do not understand everyone's negativity towards them. I have used them and was more than pleased. I now have the career I do because of Jennifer and her team.

No one's perfect, they are simply trying to help people who need the services offered because of a twisted world we live in. There are many that would without them be jobless so KEEP doing what you're doing CareerExcuse.com It works!

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Felica Qor
map-marker New York, New York

CareerExcuse - Career Excuse Employment Service Review from New York, New York

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I thank God for services like careerexcuse. I was fired from my last job after I was sexually harassed by my married boss. When I rejected his advances he fired me. I was not able to get another job because of his bad references. This company saved me and I was able to get another job that paid well. I can now provide for myself and my son.
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Reason of review:
Good quality
1 comment
Guest

Thank you for your kind words. I am very happy I was able to assist you.

I am not perfect. I can tell you... I WILL GO OUT OF MY WAY to help anyone that needs our service. I love what I do, I enjoy helping people..

To anyone that feels different...

Like I said Im not perfect, but use our services as suggested and you will be more than pleased. I wish you the best and congrats in your new career!