I also requested the free reference list to see if I want to use their services. The first email I received said responses take 2 to 3 business days for a reply.
The second email I received gave me a password for the site. It has been a week with no replies and I even emailed them to the places they have listed on my original email as the places to send questions.
Hopefully something wil happen, but it looks bad on them for taking longer than they claimed. Maybe the email should say 2 to 3 weeks instead of days.
Product or Service Mentioned: Careerexcuse Customer Care.
Reason of review: Poor customer service.